Board Thread:Watercooler/@comment-24692230-20180104153506/@comment-24757753-20180117080552

Still waiting on staff, I'm afraid.

I sent in the original query on the 8th (last Monday), received a reply from staff on the 12th (last Friday) asking if we were ready to go ahead, and I replied that day saying we were. I haven't heard back yet, but the support ticket's still marked as open so I'm sure they'll get to it soon.